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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Recently upgraded the bathroom. Using 2 of asian papercut design in an alcove where the commode is, 2 of wild grass in a lt brown matte finish over painted coffee-colored walls above molding, alongside a large garden tub. The result is subtle. It looks like the design is painted on!
Last year I used dandelions behind the headboard in the master bedroom and I'm still receiving compliments. It's a pleasure to be able to purchase high-end, quality decals, with such a wide range of choices, colors and finishes... Kudos to you and your products
Dorothy
Added Aug 13, 2010 -

Hello,
Several weeks back I had the opportunity to work with one of your employees on a custom decal. Since then I replaced the hard-drive on my computer, so I lost all of our email correspondences. This means I don't remember her name. For some reason Marisa comes to mind. Anyway, I'm just sending this much overdue email to compliment both Marisa and Dali on the decal I received.
I've ordered decals previously from you and was so happy with them that I got the idea to do something custom for my master bedroom. Whenever I show it to family and friends they're highly impressed with it. The fonts that were suggested to me really gave the decal a personal touch, and Marisa was so patient with me while we were working on what the decal would say.
I'm so glad I found you guys and have gladly told several of my friends where and how I got my decals.
You guys are awesome!
Thanks,
Vera B
Vera B
Added Aug 16, 2010 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

Alicia,
I've got a problem with the decals I recently ordered. Everybody who now walks down the hallway keeps distracting me by commenting on how nice the are and keep talking about getting some for themselves! ;) Very nice work. I love them and your customer service was great as well.
Thank you so much, looking forward to working with you again the future.
Jordan
Jordan N
(Izuno Studios)
Added Oct 3, 2011

