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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I got my wall decal today. I am absolutely in love with it. I bought the "Two People in the water Silhouette" in Black. And placed it over my bed headboard. It's beautiful. Thank you very much!
Yosi
(http://i49.tinypic.com/xqkh1l.jpg)
Added Feb 18, 2010 -

I just wanted to thank you at Dali Decals for exceptional service for such a small order. My special order was really small, but your team treated me like it was huge. The workmanship was outstanding! Coordinating the final product required patience and Dali delivered. Even straightening out my bill, which was my fault, was pleasurable. Thank for an overall great experience! Ralph
Ralph J
Added Sep 6, 2010 -

I got the cherry blossom branch. Beautiful quality. I love it!
Lesia Many
Added Sep 6, 2011 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013

