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Excellent communication, super-duper sweet people! Completely supportive in creating a large, custom design. Would definitely work with again! Thanks!!
auroralaura
Added Aug 8, 2008 -

I haven't received my orders yet but I have to comment on the EXCELLENT customer service that I have received thus far. Both of my orders had to be customized and my rep was very patient and responded to my questions and suggestions with professionalism, knowledge and patience. I am so excited to have found this company! I will definitely be recommending them to others!
MelJohnson
Added Nov 11, 2008 -

We love our decals and totally have Decal Obsessive Disorder now! I asked for expedited handling and even though I ordered it a bit late in the day they were ready to go the next day! Good packaging, not a ton of packing material to toss. Really quite easy to apply, but we took a lot of time planning. The instruction video said 1.5hr but we took about half a day - mostly with planning and getting fancy with leaves going behind branches etc. We also got the coral decal - love that! The canvas print was very high quality, and they somehow got the foreground to print thicker so that it almost looks three-dimensional! Advice on applying: anything that has parts that sticks out - branches, the coral sections, etc., cut that section separate from another section but leaving the "base" attached to the main decal - i.e. let it have "fingers" still attached to the main "hand" - easier to apply and keep it smooth. Decals also do bend around corners -just keep it tight up to the corner. Will definitely be ordering more prints and maybe other decals too!
Megan
Added Aug 2, 2011 -

I have yet to order decals from any company but I have looked at a TON of sites during my search for the perfect decal for our newly painted bedroom in our NEW home!!!! This is the 1st site that has allowed me to change the wall, bedding, etc colors and I have been wishing for this feature since I started my search several days ago! This feature is AWESOME!!! THANK YOU DALI DECALS!!!!
Stephanie
Added Jul 23, 2012 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013

