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I ordered monogram and name decals for my daughter's nursery. They looked amazing, then we had a flood in our house. The repairmen had to tear down the wall where I'd placed the monogram, which was really disappointing for me.
Marisa at Dali Decals was so understanding of my situation and replaced just the monogram portion of my order. It arrived two days later. Thank you for wonderful customer service! And a great product!
Keri P.
Added Mar 29, 2010 -

I just wanted to thank you at Dali Decals for exceptional service for such a small order. My special order was really small, but your team treated me like it was huge. The workmanship was outstanding! Coordinating the final product required patience and Dali delivered. Even straightening out my bill, which was my fault, was pleasurable. Thank for an overall great experience! Ralph
Ralph J
Added Sep 6, 2010 -

I am beyond pleased! Your product is fantastic. I just finished my girls room and it is so beautiful. Every decal went on so easy. I could not be happier. Thank you so much. I will definitely be ordering from you again and again.
christine
Added Jul 28, 2011 -

I just received my decal (extremely fast turn around)... I absolutely love it! I am 9 months pregnant and was able to install the decal on a severely textured wall with no trouble! I can not wait to order more decals (this was my first)! Thank you!
Sara B
Sara b
Added Mar 1, 2012 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012

