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Phenominal customer service. I called because I purchased a tricky transfer and was delighted by the cheerful tone on the receiving end. My decal is just beautiful and I will order again. 5 stars.
MelissaMD
Added Aug 7, 2010 -
Great product! Great Customer Service! - I purchased 1 set of the poppies for my daughters room and realized I needed another set - I put in a request for the birds to be in mirror image and I recieved the requested birds and more! - Dalidecals went above and beyond and included more birds of various sizes at no extra cost - I am impressed with the personal service and I will be putting another order in today for some butterflies for above her crib :) Thanks DaliDecals for a job well done!
Karolina
Added Aug 30, 2010 -
I am so excited about this site. I bought a decal for my bedroom over a yr ago that I received many compliments on. Unfortunately due to a hurricane I had extreme flood condition in my home. I called Dali and spoke with a representative that sent me my exact order back @ a discounted rate! They helped me so much. It was a weight lifted off of my shoulders. I am so grateful for them.
Latti
Added Nov 9, 2011 -
I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -
I ordered the Hidden Corner Branch with Falling Leaves and I couldn\'t be happier. It was not difficult at all. The overall appearance is absolutely beautiful. It really livened up my entryway. Before placing my order, I contacted them with a question and they supplied me with the information that I needed in order to continue with my purchase. Thank you Dali Decals!
SAHM2Boyz
Added Apr 1, 2013