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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -
I wanted to write to pass along my positive experience for any future customers. Though I felt the transfer was going to be challenging, once we got started it was pretty simple and the results look truly painted on. I decorated my babies room and it gave the room a whole new dimension. I had used a different company for decals years ago and they were far lower in quality and looked more like a decal-vinyl on the wall. Dali is very thin and very crisp looking. I will buy more Dali Decals for upcoming projects.
Melanie
Added Apr 26, 2010 -
I so rarely write anything like this that it takes something EXCEPTIONALLY good to overcome my inherent laziness!
With that said, first of all! I ordered a small $10 decal to see if Dali Decals was as good as they seemed or if it was just hype.
Well, that worked out well and they have a super awesome shipping box (wait til you see it) so I decided to do a custom order.
I had a couple issues with the Illustrator file and Alicia from support gave me *BY FAR* the best support I've had from any company in any industry for at least the past 3 years. It is *SOOOO RARE* these days to find a company that has a quality product with a quality website and quality ordering and quality support. I recommend Dali Decals to anyone who will listen. They are like the Apple of interior decoration.
Otis Funkmeyer
(Funkmeyer Industries)
Added Oct 25, 2011 -
I am thoroughly impressed with Dali Wall Decals. I placed an order on Dec. 20th, a day after the cutoff for Christmas arrival. Yet, here I am on Dec. 23rd with a gift for my cousin. Thanks so much!!
Yasmin
Added Dec 23, 2011 -
My wife and I are ecstatic with the quality of your decals and service. The instructions and practice decal were very helpful and showed that that your company cares about helping the customer achieve a professional install. You all deserve a pat on the back. My wife and I are very happy that we selected to purchase our decal from Dali Decals. Thanks!
Simon Z
Added Mar 26, 2012