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How happy I am to have found your shop, and the birds are just adorable. Thanks for the fast shipping and careful packing, they arrived quite safe and sound. I love the items in your shope and I will have to shop here again, Thanks!
katnappies
Added Jul 11, 2008 -

A huge "Thank you" for designing a banner that now hangs on the window of the Mayport USO. Not only were your design ideas great, your customer service was phenomenal, fast and you made the whole process EASY!
Design application was quick and seamless...especially important since the 'banner' was applied over the door -12 feet off the ground!
Thank you again!
Maralee
Added Jul 26, 2010 -

The owls went up very easily and look great over my soon to be newborns crib. Thanks for a great product.
Glen Christie
Added Aug 12, 2010 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012

