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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Thank you so much Dali Decals! I just put the quote up in our kitchen, and it looks absolutely amazing. The customer service was top notch. Marisa helped me throughout the entire process. She was an angel with all of my many many questions and answered every single one of them. She also made sure the quote would be the exact length and height to accurately fill the space. This was an incredibly wonderful experience. I can't wait to use your company again. Thank you so much!!
Lisa
Added Mar 28, 2011 -

I used Dali Decals to decorate my nursery. I could not have asked for a more beautiful and professional looking product. I was so pleased!! My husband and I chose to place her name on the wall and we decided to throw in the $10 Bird decals. All that I can say is that any decal you can get from Dali decals for $10 is a STEAL!! We have Gotten so many compliments about our nursery and everyone compliments us on our wall. The instructions were easy to follow and they look awesome on the wall!!!! One year later and I am back to purchase a decal for her new toy box.
Natisha Mills
Added Mar 11, 2012 -

I have to admit after receiving my decals (which arrived days before it was supposed to) I got nervous. I ordered a larger decal but everything went so well-it does take some time but the results are great! I find myself stopping to look in my dining room often to admire my work-company coming tonight and can't wait to hear what they have to say. I've already got another decal in mind for a bedroom :)
Robin Dettbarn
Added Sep 25, 2012 -

Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014

