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I ordered monogram and name decals for my daughter's nursery. They looked amazing, then we had a flood in our house. The repairmen had to tear down the wall where I'd placed the monogram, which was really disappointing for me.
Marisa at Dali Decals was so understanding of my situation and replaced just the monogram portion of my order. It arrived two days later. Thank you for wonderful customer service! And a great product!
Keri P.
Added Mar 29, 2010 -

I recieved Elephant and monkey decals for my two sons room as a gift and I just wanted to say thank you! The decals are high quality and super easy to apply and my son has been talking about the elephants on his walls for days, you made a 3 year olds day!!!
Allison
Added May 15, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

I have to admit after receiving my decals (which arrived days before it was supposed to) I got nervous. I ordered a larger decal but everything went so well-it does take some time but the results are great! I find myself stopping to look in my dining room often to admire my work-company coming tonight and can't wait to hear what they have to say. I've already got another decal in mind for a bedroom :)
Robin Dettbarn
Added Sep 25, 2012 -

I am so pleased with every interaction I have had with Dali Decals. I had multiple back and forth conversations over the span of weeks. I always received prompt responses or answers to my questions. When I got my custom decal it was even better than I expected! Definitely will be back again!!
Jenni W
Added Jun 15, 2013

