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We recently received our decals (giant tree with falling leaves and set of 7 cute birds) and wanted to let you know we were more than pleased with the outcome! You guys even sent us extra birds that we also ended up using. These were for our nursery and I know our daughter will enjoy them for years to come. Thanks again! I am a Happy Customer!
Gazell
Added Jan 1, 2010 -
Hello,
You guys have a very good product with excellent customer service. Instead of just painting a room to look like a nursery or hiring a professional artist, we took the time to place a large order through your web site and over a few weeks, we developed our own theme using your decals. The application of them, the quality of them, the ease of use, and the flexibility to allow us to do what we wanted to create an original nursery was absolutely perfect. There is no doubt we would come back and order more for future use.
The comments from people who have seen the nursery range from "it looks like something out of a catalog" to "You had someone come in and paint all of this, it looks amazing". People are shocked when they realize 1) we used decals and 2) we did everything ourselves.
I enclosed pics for you to see how your decals contributed to our nursery. [added to Dali Decals' facebook page!] Thanks again.
Mahmoud
Added Jun 13, 2011 -
We bought decals for our twins' bedroom. We purchased a lighthouse and stars with each twin's name. We are absolutely MORE than pleased with how they have turned out! Thank you so much for your work!!
Sarah F.
Added Aug 11, 2011 -
I so rarely write anything like this that it takes something EXCEPTIONALLY good to overcome my inherent laziness!
With that said, first of all! I ordered a small $10 decal to see if Dali Decals was as good as they seemed or if it was just hype.
Well, that worked out well and they have a super awesome shipping box (wait til you see it) so I decided to do a custom order.
I had a couple issues with the Illustrator file and Alicia from support gave me *BY FAR* the best support I've had from any company in any industry for at least the past 3 years. It is *SOOOO RARE* these days to find a company that has a quality product with a quality website and quality ordering and quality support. I recommend Dali Decals to anyone who will listen. They are like the Apple of interior decoration.
Otis Funkmeyer
(Funkmeyer Industries)
Added Oct 25, 2011 -
I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012