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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
Cannot speak more highly of the products and the company, recommend them to everyone!
Jayne Macintyre
Added Oct 23, 2011 -

I ordered the cherry blossom branch for my bedroom hallway. Background was a light grey and it looked really plain so I needed something to make it look a bit more attractive. This did the trick! Absolutely beautiful! It was so easy to apply to the wall and the colors were absolutely fabulous! I ordered an extra set of blossoms to create a falling effect and it looks great! I get so many compliments about the design and people ask me were I got such a great painting from!! They're so surprised to hear that it's a decal! I am looking for more decals for my other rooms in the house!!!
reiko coria
Added Mar 9, 2013 -

While my purchase is not recent, I have had Dali Decals on my car for over 3 years now and they look as good as the day I bought them! No fading or peeling and compliments daily from passerby. I plan on getting a new car soon and will be "enhancing" its image with Dali Decals!!
Averdi315
Added Nov 26, 2014

