-

WOW! I was blown away by the rapid response and superb customer service. Alicia was fantastic! She worked very closely with me to make sure that I was happy with my purchase. The shipping was lightning fast too. I can't wait to see what it looks like on the wall, but that will be a project for next weekend :)
soon2btmc
Added Jul 8, 2008 -

My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

We ordered the owls on the branch. We put them up in our son's nursery. They went on very nicely and looked awesome. We were renting at the time and had to move. We took them down and reordered them to replace them in our new house. They didn't leave any residue on the wall and were easy to remove.
They are such a great addition without having to ruin the walls. We are looking forward to being able to change them in a few years when our son gets sick of the owls and wants to try something else. Thank you for great service and an awesome product!
Julia
Added Feb 7, 2010 -

I recently purchased several custom orders for my office. I worked with Alicia, and she is fabulous. She promptly answered all of my questions (and I had several!), and she made sure that my order exceeded my expectations. I look forward to receiving my shipment, and I will be referring clients, friends and family to your company. Thank you Alicia and Dali Decals!!!
Kaela
(Trinity Sanctuary, Inc.)
Added Jan 27, 2011 -

Alicia,
Thank you so much for being so gracious to offer to help me. When you wrote me back and explained everything to me, it stopped my freak out! Thank you.
I dove into this project last night figuring I had nothing to lose and if it failed, I was going to purchase a wall decal from you instead. It took 2 hours and three of us to do it, but we were successful.
God Bless you for taking the time to answer my questions when I wasn\'t even one of your customers. I work in retail myself and I know how much customers appreciate help beyond the sale. Just you taking the time to write to me, will make me come to you for my next wall decal and recommend your company to others. I appreciate what you did. Thanks!
Sandy
Sandy
Added Nov 10, 2011

