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Wonderful...as always!! Simply the BEST wall decals! This is my second custom order....I won't shop anywhere else! Thanks so much!!
TadpolesandTutus
Added Oct 9, 2009 -

I just wanted to let you all know how very impressed I am with your company. I had an entire order replaced by Alicia (as the original order was damaged). I am so very appreciative of your customer service. Thanks again,
Dina
Dina
Added Feb 15, 2010 -

Customer service=A+++ I love these decals. I ordered the bubbles/circles in hot pink, green, and aquarium blue to match my 10 year old daughters new bedroom. One black wall, three lime burst green walls. I put all the different color bubbles on the black wall and it has turned out GREAT! a few pink and blue scattered on the other walls. Perfect!!! Thank you Dali Decals. I will be back!!
Teresa B.
Added Mar 6, 2012 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014

