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I haven't received my orders yet but I have to comment on the EXCELLENT customer service that I have received thus far. Both of my orders had to be customized and my rep was very patient and responded to my questions and suggestions with professionalism, knowledge and patience. I am so excited to have found this company! I will definitely be recommending them to others!
MelJohnson
Added Nov 11, 2008 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

I just received my decal and put it up right away. It is just amazing! I ordered the large "Love" quote in burgundy and its perfect! The color matches the site's color exactly. The company recommends getting the semi-gloss decals for textured walls, which I agree with. I tried both but the semi-gloss works much better on texture. Both look great on non-textured walls. Not only did they send my decal quickly, but they also sent some adorable bird decals for free (in addition to some practice decals). They were the perfect addition to the room. Dali Decals has given me great service both times I have ordered from them and I will certainly be buying more decals in the future!
Kelly
Added Jan 13, 2012 -

I just want to thank you for all the help that you gave me. I am VERY impressed with your customer service. I am also extremely happy that the sample packs come free shipping. It is extremely rare to get free shipping to Hawaii from any company. I will be sure to recommend your products to friends and family.
Thanks again, Michelle
Michelle
Added Mar 15, 2012 -

Thank you so much for your recommendations and suggestions regarding your products. We put them up over the weekend and we have received compliments from everyone!
-Glenda; Principal
Glenda E
(Park Place Community Middle School 266)
Added Oct 15, 2013

