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  My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
  
  Amanda M
  
  Added Nov 18, 2009
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  I just wanted to let you all know how very impressed I am with your company. I had an entire order replaced by Alicia (as the original order was damaged). I am so very appreciative of your customer service. Thanks again,
  Dina
  
  Dina
  
  Added Feb 15, 2010
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  We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
  Cannot speak more highly of the products and the company, recommend them to everyone!
  
  Jayne Macintyre
  
  Added Oct 23, 2011
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  I so rarely write anything like this that it takes something EXCEPTIONALLY good to overcome my inherent laziness!
  
  With that said, first of all! I ordered a small $10 decal to see if Dali Decals was as good as they seemed or if it was just hype.
  
  Well, that worked out well and they have a super awesome shipping box (wait til you see it) so I decided to do a custom order.
  
  I had a couple issues with the Illustrator file and Alicia from support gave me *BY FAR* the best support I've had from any company in any industry for at least the past 3 years. It is *SOOOO RARE* these days to find a company that has a quality product with a quality website and quality ordering and quality support. I recommend Dali Decals to anyone who will listen. They are like the Apple of interior decoration.
  
  
  Otis Funkmeyer
  (Funkmeyer Industries)
  
  Added Oct 25, 2011
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  I am VERY happy not only with my decal, but with the company. The decal ends up being just letters (if you ordered a quote) and not a big piece of plastic as what I was anticipating so it looks REALLY professional and awesome.
  
  What I loved about the service, though, was how easy it was to order, and even though I somehow didn't get an apostrophe up on the wall, I simply e-mailed them and they overnighted a replacement. I was SO thrilled with that level of service.
  
  THANK YOU!!
  
  Katherine
  
  Added Dec 21, 2011