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I ordered my daughter's name for her nursery and when it came it was too light to see on my wall and too small for my tall ceilings (which was not their fault). Dali Decals was SO helpful in sending me color samples and helping me quickly get another one ordered in a larger size. It looks SO good I could not be happier!!! Customer service was outstanding and did such a great job to make sure things were taken care of. Thank you!!!
Keri Goodyear
Added Sep 22, 2010 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

I was so impressed with the quality and how easy these were to put on. I got the train with 8 engines on it and was surprised at how large they were. Really put the final touch to my sons room.
karen
Added Feb 7, 2012 -

Hi -- I just wanted to send a quick thanks to Robert Chadwick. I've ordered your decals for my home and love them. When the opportunity came up to redesign a wall in our nonprofit counseling/wellness center, I suggested a custom decal from you. I'm not a designer so my file wasn't quite right, but Robert was so patient and helpful and was able to get my files into shape. Thanks for such great service! We'll be sure to send a picture along once our decal is up!
Thanks,
Andi
Andi L
Added Apr 11, 2012 -

I ordered 10 custom decals for my company- huge colorful "Code of Conduct" decals to hang all over around the building. The customer service I received, both when I called with a question and when I was contacted because I'm bad at math and didn't use the right dimensions, was stellar. Robert was a huge help to me, and it was so refreshing to have customer service like that.
Crystal B.
Added Jun 14, 2012

