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I just wanted to let you know that I received my order today. I had accidentally ordered two sets of color samples and a wonderful representative from your company called to let me know. I was given the choice of having the two dollars refunded, or some extra decals sent to me. I just have to say that I am overwhelmed by these extra decals. They are beautiful and way more than I expected. What a wonderful company you are! I can't wait to tell my friends about this fantastic experience and recommend your website. Thank you so much!
Bethann
Added Apr 30, 2010 -
Dali Decals is absolutely the best to work with. incredible communication, unbelievable attention to detail, willing to go above and beyond. i sing your praises!!! you did an amazing job with my custom order and i'm so happy with all of it. I would not hesitate to recommend your website to anyone.
Dody
Added Jul 15, 2010 -
I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -
Your company rocks! One of your reps saved me money on shipping AFTER I ordered online, I have never seen a company do that. My niece loves her new room with the birds on a wire decals. Thanks so much, It is rare to find a company with such great customer service.
Hillary B
Added Dec 29, 2012 -
My husband bought me a wall decal for our newly renovated kitchen and I love it. I had searched for at least 6 months and through many, many pictures of wall decals and other items for my walls and this was the perfect one and it looks absolutely fabulous on the wall I had picked out for it. The color is perfect as is the size and I couldn't be happier.
Stacey
Added Aug 9, 2013