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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I bought two of the Swirly Whispy tree branch stencils to put over my fireplace; which is a very long and narrow area. These were just what I was looking for. I didn't want to go with traditional stuff over my fireplace like candles or pictures or a mirror....and then I found Dali Decals. You had just what I wanted and your customer serivce was SUPERB!!!! So glad I found you and have recommended you to many family & friends!
Nikki
Added Jan 30, 2010 -

Hi Alicia! I LOVE the mock-up that you sent, it looks perfect. Thank you so much for all of your help, I am SO impressed with Dali Decals
and have already recommended a dozen people to your services.
Take care :)
Laurel K
Added May 7, 2010 -

We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
Cannot speak more highly of the products and the company, recommend them to everyone!
Jayne Macintyre
Added Oct 23, 2011 -

I am so pleased with every interaction I have had with Dali Decals. I had multiple back and forth conversations over the span of weeks. I always received prompt responses or answers to my questions. When I got my custom decal it was even better than I expected! Definitely will be back again!!
Jenni W
Added Jun 15, 2013




