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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

When I purchased my Dali Decal I told them I first heard of them via Tugg :):) They threw in a few extra Decals, they are SO sweet! Everyone at my office is very impressed with how awesome my decal looks, several folks asked me for their website :):) YAY for Tugg spreading positivity EVERYWHERE! Have a great weekend!
http://www.facebook.com/TuggBullTerrier
Alana D.
(http://www.facebook.com/TuggBullTerrier)
Added Apr 2, 2011 -

We love our decals and totally have Decal Obsessive Disorder now! I asked for expedited handling and even though I ordered it a bit late in the day they were ready to go the next day! Good packaging, not a ton of packing material to toss. Really quite easy to apply, but we took a lot of time planning. The instruction video said 1.5hr but we took about half a day - mostly with planning and getting fancy with leaves going behind branches etc. We also got the coral decal - love that! The canvas print was very high quality, and they somehow got the foreground to print thicker so that it almost looks three-dimensional! Advice on applying: anything that has parts that sticks out - branches, the coral sections, etc., cut that section separate from another section but leaving the "base" attached to the main decal - i.e. let it have "fingers" still attached to the main "hand" - easier to apply and keep it smooth. Decals also do bend around corners -just keep it tight up to the corner. Will definitely be ordering more prints and maybe other decals too!
Megan
Added Aug 2, 2011 -

I was in search of the "perfect" white, fluffy clouds for a serene, sky blue wall for our nursery and stumbled upon Dali Decals. I have to admit that the image online looked a bit photoshopped, so I was a bit hesitant to order them, but loved their other items online so I went ahead and did so.
The big fluffy clouds are AWESOME! They look great and were easy to install - even at 9 months pregnant.
Everyone who walked into that room immediately noticed the clouds and had tons of great things to say about their great look.
We recently sold the home, and I was super sad to leave behind those cool clouds.
I will definitely order again from Dali Decals. Great product, great packaging, easy instructions, and great customer service.
Kristen
Added Oct 21, 2014 -

Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014

