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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I purchased the hockey players for a fundraiser and they were super popular! Not only was I satisified with the product, the customer service was excellent and ensured I received the item before the raffle! Thanks!
sparklingh2o
Added Mar 9, 2011 -

My son is thrilled with his newly painted room and furniture and the decal was icing on the cake. Great product and great delivery considering the tornadoes this year that I'm sure impacted your delivery timeframes. I'm spreading the word to all I know and I'm already shopping your site for a decal for my very own bedroom. Keep up the fantastic service and product.
Lynnette
Added May 7, 2011 -

I'm a huge fan of Dali Decals--not just because of their awesome products, but also their amazing customer service! It's so nice to shop with a company that values its customers' input and feedback. I love the interaction on their Facebook page!
Every time I've placed an order with Dali Decals, it ships right away, and my box is always loaded with little extras. The staff at Dali Decals goes out of their way to make their customers happy, and it shows!
I'm a Dali fan for life--as long as there are walls around me, they will be covered with really cool decals!
Kerry Y
Added Apr 23, 2012 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013




