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Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -
I bought the fairy with magical wand and stars for my daughters room. I waited to put it up when I would have plenty of time, thinking it would be difficult. 15 minutes later I was done and it was perfect. She loves it and it really adds to her room, more than just a picture or poster would. The invioce even had a handwritten note to help me with the instructions. Not many companies would take time to do that. I am trying to figure out where I need another decal now.
Teri P.
Added Aug 10, 2011 -
Hi,
Thank you so much for the decals! My logo looks awesome! We did not have any problems putting the decals on the wall, and all of my patients really love them! Thanks so much!
Mirvana Acupuncture
Mirvana Acupuncture
(Mirvana Acupuncture)
Added Aug 16, 2011 -
Overall I'm EXTREMELY satisfied by the decals I ordered from Dali. We have textured walls, and it was rather difficult getting the decals to stick, but after applying a clear coat sealant over the decals, we haven't had any peel off. The decals look AMAZING and the colors are spot-on! I will definitely be using Dali again, and I'd also recommend others to use them as well! Thanks Dali!!
Brandon Rogers
Added May 20, 2012 -
Just wanted to thank you for the wonderfully made decal! Will definitely reach out to your company again in the future.
Cheng G
(Harvard )
Added Jul 21, 2015