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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I bought two of the Swirly Whispy tree branch stencils to put over my fireplace; which is a very long and narrow area. These were just what I was looking for. I didn't want to go with traditional stuff over my fireplace like candles or pictures or a mirror....and then I found Dali Decals. You had just what I wanted and your customer serivce was SUPERB!!!! So glad I found you and have recommended you to many family & friends!
Nikki
Added Jan 30, 2010 -

Great product! Great Customer Service! - I purchased 1 set of the poppies for my daughters room and realized I needed another set - I put in a request for the birds to be in mirror image and I recieved the requested birds and more! - Dalidecals went above and beyond and included more birds of various sizes at no extra cost - I am impressed with the personal service and I will be putting another order in today for some butterflies for above her crib :) Thanks DaliDecals for a job well done!
Karolina
Added Aug 30, 2010 -

Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -

The Cherry Blossom Tree decal more than exceeded my expectations. I completed the install by myself, which was only slightly challenging. One suggestion I would make for other people who get this decal is that cutting the sections into smaller sections makes placement both easier and more accurate in terms of alignment. One other suggestion I would make is for people who are considering this decal to examine the layout of the wall they are considering in correlation to any light sources. I did not get the matte color option, so at times there can be a glare on the decal, as it was placed directly across from a window. All in all, my entire experience with Dali was excellent. The delivery was quick and the extra decals that were included went perfectly with the scheme I had planned. I will definitely be using this company again.
Brent
Added Jun 19, 2012

