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I haven't received my orders yet but I have to comment on the EXCELLENT customer service that I have received thus far. Both of my orders had to be customized and my rep was very patient and responded to my questions and suggestions with professionalism, knowledge and patience. I am so excited to have found this company! I will definitely be recommending them to others!
MelJohnson
Added Nov 11, 2008 -
We ordered the "Tree with Swirling and Spiraling Branches" in dark brown. BEAUTIFUL! Great customer service, they marked each piece for us so we knew which was the middle and the top. My husband says, "it looks like paint on the wall.' It took a little patience making sure each piece overlapped correctly and even though we didn't get it perfectly placed, you couldn't tell because the tree was so busy.
Will definitely buy again!
Jill McCabe
Added Feb 10, 2010 -
I love my musical notes, perfect addition for over my jukebox. easy and professional looking installation. thanks for the quick processing and shipping on my special order.
Dave Barocas
Added Jan 14, 2011 -
Hey, just a shout out to one of your employees, David T. I inquired about Dali making some bike decals for me, and David took the reigns, made sure my document was a good size, resolution. His communication was great. By the way he treated me, you would think I was some big shot inquiring about a bulk order. I am not. I only wanted decals for my bike.
Great customer service. Great communication. And I can't wait for my great decals.
Thank you David T!
Eric C
Added Apr 11, 2011 -
Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011