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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

We ordered some decals from your company and are SO happy with the result!! It was an economical alternative to other artwork and looks even nicer! We've had so many compliments on it and have referred so many friends to your site. Marisa was amazing to work with for our special order requests!
Thank you again!! We will definitely be ordering more in the future!
Christy V
Added Mar 21, 2010 -

We LOVE our tree. I just got it put up today and it looks fabulous. Everyone who has seen it loves it and asks where I got it. Thank you thank you!
Little Monkies Preschool
(Little Monkies Preschool)
Added Jun 25, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

Robert Chadwick was fantastic to work with on both a technical and service level. He made sure what was delivered were the best portraits possible. My family loved the Christmas gifts!
Paul Phan
Added Jan 4, 2013

