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  My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
  
  Amanda M
  
  Added Nov 18, 2009
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  I bought two of the Swirly Whispy tree branch stencils to put over my fireplace; which is a very long and narrow area. These were just what I was looking for. I didn't want to go with traditional stuff over my fireplace like candles or pictures or a mirror....and then I found Dali Decals. You had just what I wanted and your customer serivce was SUPERB!!!! So glad I found you and have recommended you to many family & friends!
  
  Nikki
  
  Added Jan 30, 2010
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  I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
  
  Sara I
  
  Added May 25, 2012
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  Amazing! I bought the "cute birds" decal and I was amazed when I got double the amount I ordered since they send you extras! Very pleased.
  
  jesk01
  
  Added Jun 12, 2012
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  I love, love, love my new wall decal!
  It does look like if the flowers were painted on the wall - very original. I strongly recommend them to everyone who has empty walls.
  My decal consisted of 13 separate pieces, and pre-arranging them on the wall in the order and positioned I liked, took the longest. Adhering pieces to the wall was a piece of cake after the very first one.
  I am browsing the site for another decal, and deciding which wall to use next.
  What fun!
  Thank you, Dali Decals.
  
  Alla
  
  Added Jul 26, 2013